Support Board

Date/Time: Fri, 03 May 2024 10:07:11 +0000

Post From: Sierra Chart Real-Time Feed Down ??

[2014-09-05 14:52:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see no evidence of a network connectivity issue. Does not appear to be a Barchart issue. We see evidence, one of the feed handlers was restarted and came back at 8:36 US Eastern time. It was the one that handles the CME stock index futures and currencies. This occurred on one of the servers but there is no event indicating reason why it happened. So only some users would have been affected by this. And only if you were looking at symbols like the ES. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-05 14:56:00