Support Board
Date/Time: Tue, 26 Aug 2025 16:21:30 +0000
Post From: SC not Connecting to Rithmic Data Feed
| [2025-06-05 07:53:59] |
| Sierra_Chart Engineering - Posts: 20739 |
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First, the permission denied error is a long-standing issue with Rithmic. We have told them to provide a more descriptive message as to exactly what the problem is. But they just simply cannot due to their architecture. Other than the information we provide here we do not know the cause: Rithmic Trading Platform Service: Permission Denied Resolution Procedure The only thing that could be on the Sierra Chart side, related to this is not having the right Server selected and not having the correct username and password entered, which are supported by that Server. Those settings are in Global Settings >> Data/Trade Service Settings >> Main Settings >> Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-05 07:54:39
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