Support Board
Date/Time: Tue, 26 Aug 2025 18:20:59 +0000
Post From: Live Data Feed Issues - Urgent
| [2025-05-30 11:07:12] |
| Sierra_Chart Engineering - Posts: 20740 |
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You are getting multiple DNS errors like this: 2025-05-30 06:51:21.260 | Error getting address info for ds27.sierracharts.com. Windows error code 11001: No such host is known. *
Refer to: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#DomainNameServiceIssues After you resolve the DNS problem, to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-30 11:08:04
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