Support Board
Date/Time: Tue, 26 Aug 2025 18:19:01 +0000
Post From: market depth is shown only from certain time ( 2 PM)
| [2025-05-28 02:29:52] |
| Sierra_Chart Engineering - Posts: 20740 |
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There are two things we want you to do regarding this issue. Disconnect from the data feed: File >> Disconnect. Delete all of the market depth data files since May 15, 2025 for that symbol: Chart Data and Chart Data Files: Deleting a Market Depth Data File Fully re-download the data for that symbol (AAPL-NQTV): Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. You should no longer have the issue. This is what we see: https://www.sierrachart.com/image.php?Image=1748399380372.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-28 02:30:17
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