Support Board
Date/Time: Mon, 16 Jun 2025 01:51:25 +0000
Post From: SPX_CGI DATA CONSISTENTLY WRONG/MISSING
| [2025-05-25 03:21:59] |
| Sierra_Chart Engineering - Posts: 19924 |
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In that SPX_CGI Historical Daily chart, make sure this Chart Setting is set to Yes: Chart Settings: Allow Real-Time Updating of Historical Chart (Chart >> Chart Settings >> Chart Data >> Chart Data menu) We also see on our servers there was not consistent rules resetting the daily session data for CBOE index symbols. They now will reset 1 minute before midnight, US Eastern time. This should resolve the problem assuming the chart is set to Eastern Time which it should be: Time Zone Setting: Using Different Time Zone in Individual Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-25 03:23:35
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