Support Board
Date/Time: Wed, 17 Dec 2025 14:18:14 +0000
Post From: Unable to Connect to Sierra Chart (Downloading Continuous Contract Data)
| [2025-05-23 11:21:40] |
| Sierra_Chart Engineering - Posts: 21864 |
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Not directly on the Sierra Chart side, but we did notice ourselves, just about 10 minutes ago for a period of time before that (Exact amount of time unknown), there was a peering issue between Lumen and AT&T. That would have affected some users connecting to a small amount of servers and also the main website. Although, that is just one of our connections. We maintain multiple connections. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-23 11:21:59
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