Support Board
Date/Time: Sat, 12 Jul 2025 03:58:26 +0000
Post From: Price display and tick size for symbols get randomly messed up, preventing trading
| [2025-05-22 16:10:56] |
| John - SC Support - Posts: 40857 |
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We need to see an image of your chart when it is showing the wrong prices. Please follow these instructions to get us the image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Also, we want to see what happens if you are not using the custom settings that you setup for this symbol. To do this, you will need to duplicate the symbol to another and give it some name that you know will not get confused with anything. This way, you have a "backup" of the settings you had created. Then remove the ARM_MBO symbol from the symbol list. Then open a new chart for ARM_MBO and let us know if you have any issues with that chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |