Support Board
Date/Time: Sat, 24 May 2025 04:26:10 +0000
Post From: Resolved: NASDAQ TotalView Issue 2025-5-15
| [2025-05-17 14:05:45] |
| Sierra_Chart Engineering - Posts: 19686 |
|
We now understand, why there was a time stamping issue with the NASDAQ TotalView data feed. The problem is NASDAQ with this particular data feed only provides a time and not a date and time. This is unlike all other multicast feeds we work with exchanges that always provide a UTC UNIX timestamp that includes both the date and time. So it is substandard in this regard. With NASDAQ TotalView the date is obtained from the local server system. There really is not a solution to this. Anyway, the NTP problem has been resolved. It was only a recent issue . It is now fixed and will not happen again because there are now multiple safeguards, preventing any significant change to the local computer clock. The underlying problem is resolved. So the NTP client in Sierra Chart will maintain very accurate time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-17 14:06:12
|