Support Board
Date/Time: Mon, 16 Jun 2025 09:33:50 +0000
Post From: Assistance on live data access & clarification on installation
| [2025-05-15 01:27:02] |
| User709902 - Posts: 2 |
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Hi Sierra Chart Support, I hope you’re well. I’m currently running Sierra Chart on my Mac using Parallels to emulate Windows. I’ve recently purchased Service Package 11 to access order flow tools such as footprint charts, specifically for trading and simulating the S&P 500 (ES) futures. However, I’m having difficulty getting access to live data. I do not have a live trading account, and I understand that this disqualifies me from receiving CME data at the non-professional rate. I was wondering what alternative options are available to still access live or near-live data—ideally without paying the full professional rate (around $110/month), as that’s currently not feasible for me. Additionally, I noticed I downloaded and installed the SierraChart_ARM64 version rather than the standard .exe version. I heard this may potentially cause issues with receiving live data, so I’d really appreciate some clarification on whether this could be contributing to the problem or if I should re-install using a different version. Could you please advise on: 1. The best way to access live or delayed streaming data without a live trading account. 2. Whether the ARM64 version is compatible with live data feeds or if I should install the standard .exe version instead. Thanks in advance for your help—looking forward to your guidance. Kind regards, Corey Tonner |