Support Board
Date/Time: Mon, 16 Jun 2025 09:21:40 +0000
Post From: Denali Feed - STock data downloading is slow , hanging up
| [2025-05-14 21:10:51] |
| John - SC Support - Posts: 40422 |
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Keep in mind that you may be viewing more stock symbols than futures symbols. And as such, you probably already have most of the data for the futures symbols you are viewing and only need to download a small update. But if the stock symbols are new, or changing often, then you may be downloading a lot of data for those stocks. Although the real place where an impact to the system will occur is when it is trying to load the data for the chart. Downloading occurs on a different thread, so that should not be an issue, but when it actually goes to update the chart and is calculating the bars and studies, then this is where the system could stop responding, as it is busy with this particular item on a single thread. We really need for you to wait at least 5 minutes when this occurs and see if the charts load up. If you continue to have an issue, then you would need to do some troubleshooting by starting with 1 chart and ensuring everything is working well, and then increase the number of charts to see if there is an issue related to this, or at least so you can see how the number of charts will impact the performance. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |