Support Board
Date/Time: Mon, 16 Jun 2025 09:31:51 +0000
Post From: sub instance data not working
| [2025-05-13 06:21:21] |
| User849502 - Posts: 371 |
|
No John, nothing had changed. I simply logged on Monday morning as per usual. Started up the main log in for All Service, opened that one's chartbook. Then added the 2 additional instances I always use with that main one. The chartbooks for those are all CME products. They opened up dead. I looked at main chartbook and the is cfe vix and that was running fine. I was totally confused and eventually moved all the needed US index chartbooks to either the Main All Service or over to Teton which was working perfectly. Those chartbooks when moved worked perfect. I then went back to one of the 'dead' instances and opened up an EU chartbook...all the Eu products chartbooks were working perfectly in the 'dead' instances. I continued with my day and then thought hmmmm why not try the old faithful 'edit>translate symbols...praise Jesus all the dead CME charts came to life. From a dumb blonds point of view-your software is sooooo complex and sophisticated that if once and a while weirdo things happen is really surprising? I feel GENIUS for fixing it myself. I could come work for support now hahahaha JOKING thanks! |