Support Board
Date/Time: Wed, 27 Aug 2025 02:34:53 +0000
Post From: sub instance data not working
| [2025-05-12 12:09:29] |
| User849502 - Posts: 386 |
|
John, I googled this issue, and this thread came up. This exact thing is happening to me this morning. This is on SC ALL SERVICE. Main login works fine, data streaming is perfect. I have 2 sub-instances, and have had for the past 2 years, that were working perfectly on Friday afternoon. As you can see the sub-instance is getting data from green rectangle, but there is no live data. I have moved the needed chartbooks onto either my Teton CME(chartbook works perfectly) or to the main login of All Service(again, all works perfectly). I tried all your suggestions above. Nothing is working, the 2 sub instances are dead as a rock despite being 'green connected' Let me know, Karen |
 nolivedata.png / V - Attached On 2025-05-12 12:08:40 UTC - Size: 162.72 KB - 123 views |