Support Board
Date/Time: Sat, 22 Nov 2025 12:29:39 +0000
Post From: Improving Performance with Wider Price Ranges and Increased Trading Activity
| [2025-05-09 09:44:21] |
| Sierra_Chart Engineering - Posts: 21509 |
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This was an incorrect conclusion and did not actually happen on 2025-5-9: We also did see an interruption with NASDAQ TotalView today. No data has been lost but there was a stoppage of data for about a minute. Due to the design of that feed, it takes a long time to recover. This has to do with the extreme market activity and the fact that we are still using a TCP connection for that. We do plan to go to multicast UDP but only until we can manage the packet loss issue which still we observe.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-09 09:45:07
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