Login Page - Create Account

Support Board


Date/Time: Sun, 15 Jun 2025 08:12:55 +0000



Post From: Improving Performance with Wider Price Ranges and Increased Trading Activity

[2025-05-09 09:44:21]
Sierra_Chart Engineering - Posts: 19916
This was an incorrect conclusion and did not actually happen on 2025-5-9:
We also did see an interruption with NASDAQ TotalView today. No data has been lost but there was a stoppage of data for about a minute. Due to the design of that feed, it takes a long time to recover. This has to do with the extreme market activity and the fact that we are still using a TCP connection for that. We do plan to go to multicast UDP but only until we can manage the packet loss issue which still we observe.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-05-09 09:45:07