Support Board
Date/Time: Mon, 16 Jun 2025 17:23:30 +0000
Post From: Sierra chart closes after connecting to CQG data feed in safe mode
| [2025-05-06 19:51:42] |
| Sierra_Chart Engineering - Posts: 19936 |
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Sierra Chart is very reliable software and you should never have a problem like this. You are not required to do this: Are users required to log in occasionally to SC data if using an external data source?
Refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface If you are using OpenGL, disable that.: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) We really do not know what the issue is in your case. You should never have a problem like this. Especially when running in Safe Mode. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-06 19:52:11
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