Support Board
Date/Time: Mon, 16 Jun 2025 17:16:54 +0000
Post From: Subject: Issue with Trading Hours on Live Account / Running Sierra Chart via CrossOver on
| [2025-05-06 12:47:00] |
| Benutzer721123 - Posts: 1 |
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Dear Sierra Chart Support Team, I hope you are doing well. I am currently experiencing an issue where I can only open positions on my live trading account during the US session. Outside of those hours, I am unable to place trades. Interestingly, when I switch to a demo account, I am able to open positions at any time without any restrictions. Could you please let me know if there are known causes for this behavior, or if there are any settings I can adjust to restore full trading availability? To help with your diagnosis, here are a few technical details: Broker/Data Feed: AMP Futures / Teton CME Routing Sierra Chart Version: 2755 64-bit Connection Type: Live account Time of issue: Look at the time from the Message Log Error messages: None visible in the Message Log. Operating System: macOS, using CrossOver Message Log: At this time, i’ll opened a position. 2025-05-06 14:23:09.257 | ESH25_FUT_CME[M]/MESH25_FUT_CME[M] 30 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: MM__ES1!.Cht 2025-05-06 14:23:09.279 | Chart #1 has tagged chart #6 for full recalculation. Chartbook: MM__ES1!.Cht 2025-05-06 14:23:09.279 | Chart #1 has tagged chart #8 for full recalculation. Chartbook: MM__ES1!.Cht 2025-05-06 14:23:09.282 | ESM25_FUT_CME[M]/MESM25_FUT_CME[M] 1 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: MM__ES1!.Cht 2025-05-06 14:23:09.605 | ESM25_FUT_CME[M]/MESM25_FUT_CME[M] 15 Sec #6 | Performing a full recalculation because it has been tagged. Chartbook: MM__ES1!.Cht Let me know if you require other specific diagnostics.  Thank you in advance for your support. Best regards, Marcus |