Support Board
Date/Time: Mon, 16 Jun 2025 17:12:16 +0000
Post From: Exchange Not Authorized
| [2025-05-02 19:06:47] |
| John - SC Support - Posts: 40440 |
|
User579155: You have the same problem as the other two people that posted. The exchange that you had active with our Denali Exchange Data Feed did not renew on May 1, 2025. In your particular case, this was due to your account being expired at the time of renewal. You re-activated your package, but you also need to re-activate the exchange you had active. You can activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |