Support Board
Date/Time: Wed, 27 Aug 2025 07:48:37 +0000
Post From: Chart didn't update properly even after delete and download
| [2025-05-02 16:25:34] |
| John - SC Support - Posts: 41490 |
|
You did not re-activate the exchange that you had active in April. The exchange did not automatically renew on May 1, due to insufficient funds in your account at the time of renewal. You can activate that exchange (or choose a different one) at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you do not have enough funds in your account, then you can add funds on our Payments page at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |