Support Board

Date/Time: Mon, 16 Jun 2025 17:05:56 +0000

Post From: Order Allocation issue

[2025-05-02 16:17:18] Link To Thread - Link To Post [Go To First Post]
User746875 - Posts: 37
I have 4 accounts that are not being shown in my Trade Window. My 4 trade accounts are as follows: 1) APEX-65575-47 2) APEX-65575-48 3) APEX-65575-49 4) APEX-65575-50 BMP file named "trade window" shows the dropdown window showing only one account (e.g.: APEX-65575-47) when it should all 4 accounts. In addition, I'm trying to do an order allocation on all 4 accounts using 1 account as reference. I go under "Settings -> Enable Order Allocation on Trade Accounts" to do so. In the "Order Allocation" window shown in the "order alloc" BMP file, you see the "Available Accounts (List)" window is blank where all 4 accounts should be visible. In the "Allocation Accounts (List)" window, you see 3 of the 4 accounts. How do I make my 4 accounts visible in the "Available Accounts (List)" window? How do I make my 4 accounts visible in my Trade Window?


trade window.bmp - Attached On 2025-05-02 16:15:45 UTC - Size: 365.65 KB - 103 views order alloc.bmp - Attached On 2025-05-02 16:15:51 UTC - Size: 430.14 KB - 124 views order alloc2.bmp - Attached On 2025-05-02 16:16:02 UTC - Size: 430.14 KB - 101 views