Support Board
Date/Time: Tue, 13 May 2025 06:36:27 +0000
Post From: Problem with receiving real time data
| [2025-05-01 14:13:59] |
| John - SC Support - Posts: 39730 |
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We want to point out that you are not setup to get any real-time data from us, therefore you are getting your data from Interactive Brokers. But you are having issues connecting to Interactive Brokers. We do not know why this was occurring, but eventually you did connect. But once you connected to Interactive Brokers, you then received the following message: 2025-05-01 08:32:22.979 | Message from IB: Requested market data is not subscribed. Check API status by selecting the Account menu then under Management choose Market Data Subscription Manager and/or availability of delayed data.Delayed market data is available.ES JUN'25/TOP/ALL. IB Error Code: 354. Request ID: 1. Symbol: ES-202506-CME
It looks like you are not setup to get data from Interactive Brokers. We do not support the delayed data from Interactive Brokers. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |