Support Board
Date/Time: Wed, 30 Apr 2025 11:09:36 +0000
Post From: Severe Freezing Issue After Opening Chartbook
| [2025-04-25 10:22:04] |
| User556872 - Posts: 4 |
|
Hello, I don’t understand how to fix this issue. I tried, but it’s very unclear to me. This problem never happened before. Now, when I open a previously saved chartbook, Sierra Chart completely freezes — and not only the platform, but my entire computer becomes unresponsive. I cannot move the mouse or open Task Manager. I have to shut down the computer manually by holding the power button. I’ve scanned my system for viruses and everything is clean. This seems to be a problem with the program itself, especially since it started after I renewed my subscription. Please help me resolve this. |