Support Board
Date/Time: Wed, 30 Apr 2025 11:10:59 +0000
Post From: Severe Freezing Issue After Opening Chartbook
| [2025-04-24 15:39:57] |
| User556872 - Posts: 4 |
|
Dear Sierra Chart Support Team, I am experiencing a serious issue with the program freezing completely. When I start Sierra Chart, it opens normally, but as soon as I open my chartbook, the program becomes unresponsive. I am unable to close it even via Task Manager, and the only way to shut it down is by turning off the computer completely. This problem started after I resumed my subscription — I had not used the program for about a month before that. Everything worked fine previously. Please advise on how to resolve this issue. I would appreciate your urgent help, as I currently cannot use the software at all. |