Support Board
Date/Time: Tue, 16 Dec 2025 17:39:41 +0000
Post From: connection error
| [2025-04-16 19:29:04] |
| John - SC Support - Posts: 43490 |
|
hi i was connecting my second account to sierrachart (same broker/founded apex, same name for log in etc)
i succeeded, then i closed sierra to save the settings, i reopen it and the account just connected disappeared and it gives me a connection error and i cant work how can i solve this problem? Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure We have no idea why it would work one minute and not the next. This is completely a Rithmic issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |