Support Board
Date/Time: Thu, 18 Dec 2025 05:36:09 +0000
Post From: CANT CONNECT TO THE SERVER
| [2025-04-15 07:21:53] |
| User480354 - Posts: 9 |
|
HI I CANT CONENCT TO MY TRADE FOR TWO DAYS NOWVIA SIERRA CHART. I GET AN ANNOUNCMENT: "///LOGON ERROR RECIEVED FROM SERVER - PREMMISION DENIED ..." I SENT A SOPURT REQUEST TO RITHMIC AND THE ANSWER WAS THAT THE PROBLEM IS AT SIERRA SERVERS AND NOT AT RITHMIC : "...2. Open a support case with Sierra Charts. If they believe it is a Rithmic problem, they can open a technical support case with rapi@rithmic.com " PLEASE HELP ME SOLVE THAT PROBLEM THANK YOU DOTAN DAVID DAHAN |