Login Page - Create Account

Support Board


Date/Time: Wed, 30 Apr 2025 11:19:10 +0000



Post From: Moved to windows 11- Sierra is very slow and my charts takes forever to load

[2025-04-15 06:18:55]
Sierra_Chart Engineering - Posts: 19383
Follow through the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance

Set the Intraday Data Storage Time Unit to 5 Seconds.

Once this is done, delete the chart data files for the symbols you are using:
Chart Data and Chart Data Files: Deleting a Chart Data File

You will need to close your Chartbook first. Once this is done you can reopen your Chartbook.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-04-15 06:26:22