Support Board
Date/Time: Wed, 30 Apr 2025 15:03:51 +0000
Post From: Not Responding
| [2025-04-09 13:36:28] |
| John - SC Support - Posts: 39567 |
|
Those times are all reasonable and do not point to any particular issue with the drawings or the study calculations. And your log does not show anything in particular in terms of a specific issue. We do see one item in your log that could be related to this. There are references to older contracts (i.e. ESZ4.CME). Even though you are getting the data from us, the information on the symbol goes to Rithmic, and Rithmic has issues with previous contracts. We recommend removing any references to older contracts. This is similar to symbols that Rithmic does not deal with at all. Refer to the following for how to look for these and remove those symbols: Rithmic Trading Platform Service: Frequent Reconnections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |