Support Board
Date/Time: Wed, 30 Apr 2025 14:12:20 +0000
Post From: 9 days have passed and still unable to log-on to APEX / Rithmic
| [2025-04-04 20:03:28] |
| John - SC Support - Posts: 39559 |
|
The fact that you can connect with other programs does not matter. That error is coming from Rithmic. The interface between Sierra Chart and Rithmic is written by and owned by Rithmic. We have told them about this issue over and over and they have not done anything about it. There is simply nothing we can do to fix it or change it - Rithmic has to do this. Everything we know about how to try and resolve the error is in the link we have given previously and here again: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |