Support Board
Date/Time: Wed, 30 Apr 2025 14:40:48 +0000
Post From: Orders Not Being Processed via DTC
| [2025-04-03 21:29:27] |
| Sierra_Chart Engineering - Posts: 19383 |
|
Yes this absolutely is the problem: | Using relay server mode. Using subscriptions.
There is something wrong with your logon request message. It seems to be misaligned in some way. Or are you deliberately setting relay server mode? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |