Support Board
Date/Time: Wed, 30 Apr 2025 14:39:32 +0000
Post From: Orders Not Being Processed via DTC
| [2025-04-03 14:38:01] |
| Sierra_Chart Engineering - Posts: 19383 |
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You definitely should be receiving an ORDER_UPDATE message, immediately after you submit an order. Do you see the Order you submitted listed in Trade >> Trade Orders Window? If not, then it is not getting processed. Check the Window >> Message Log in Sierra Chart and see if there is any error message displayed there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-03 14:43:19
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