Support Board
Date/Time: Wed, 30 Apr 2025 20:23:55 +0000
Post From: Title: Real-time Updates Not Working for Futures Data, but Working for Spot Forex
| [2025-03-28 09:15:03] |
| User110432 - Posts: 1 |
|
Hi, I am encountering an issue with real-time updates. Spot forex data is updating in real-time without any issues, but futures data (specifically for Japanese Yen futures - CME) only updates after restarting Sierra Chart. It updates fine once the program is restarted, but it doesn’t update in real-time unless I restart. Here’s what I’ve already checked: Denali Data Feed is enabled and connected properly. I have confirmed that Allow Real-Time Updating of Intraday Chart is set to "Yes." The internet connection and data feed are stable and seem to be working fine for spot forex data. The futures chart only updates after restarting the program, but doesn’t update in real-time without restarting. Can anyone suggest what could be causing this issue? Is there something I might have missed in the settings for real-time futures data updates, or is this normal behavior for futures charts in Sierra Chart? Thank you for your help! |