Support Board
Date/Time: Thu, 28 Aug 2025 09:49:25 +0000
Post From: Cancel my subscription
| [2025-03-27 17:40:38] |
| John - SC Support - Posts: 41508 |
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User688425: Since you had not used any of the time from your purchased package, we were able to refund this back to your Services Surplus. At this time, you have 21 days of Usage Time remaining. After April 16, 2025, your account will automatically be put in an expired state. There is nothing further you need to do in this regard. After refunding the Usage Time, your Services Surplus balance was $303.00. We have a $5.00 processing fee for payment refunds, therefore a total of $298.00 has been refunded to your card. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |