Support Board
Date/Time: Tue, 17 Jun 2025 22:51:26 +0000
Post From: Account Not Upgraded After Payment – Unable to Access Paid Features
| [2025-03-19 00:59:07] |
| User912596 - Posts: 6 |
|
Hello Sierra Chart Support, I have purchased Service Package 11 and completed the payment on March 12, but my account is still functioning as a trial account. My Current Selected Service is still SC Data, instead of SC Data - All Services. Could you please check and ensure my subscription is properly activated? Account Name: Yen Vu Payment Date: March 12, 2025 Thank you. |
 Trial version setup.png / V - Attached On 2025-03-19 00:58:13 UTC - Size: 86.3 KB - 37 views |