Login Page - Create Account

Support Board


Date/Time: Thu, 01 May 2025 06:53:15 +0000



Post From: Question on trade execution

[2025-03-14 19:34:06]
John - SC Support - Posts: 39580
When you have a situation like this, then look in your "Trade >> Trade Service Log". There should be a rejection message in there as to why the order was not processed.

If you want, you can post your log to this thread for us to look at it. Refer to the following:
Support Board Posting Information: Providing Lines From Trade Service Log
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing