Support Board
Date/Time: Sat, 01 Nov 2025 16:57:22 +0000
Post From: I reset my password and now I am getting no data.
| [2025-03-05 18:41:01] |
| wreck - Posts: 11 |
|
I signed out of my platform, reset my password, and then signed back in to the platform. I see my connection showing as active/connected, but my charts are not updating and I have no symbols listed in "Find Symbol" window. I have restarted the platform, and updated it to the latest version, but I am still getting no data. When I open a chart it says "Symbol Settings Not Found For Current Service" (even though I am using the same symbol I always use). Thanks! |
