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Date/Time: Sat, 18 May 2024 06:22:49 +0000



Post From: usage time issue

[2014-08-25 17:09:37]
Sierra Chart Engineering - Posts: 104368
We see you made a payment for package 2 on 2014-08-10 and that same day the package was changed from 2 to 1:
2014-08-10 19:53:18   Package changed from 2 to 1.

Package 2 does not work with any service other than Bitcoin services. This is why the package needed to be changed.

Since package 2 has lower price than the others, this reduced the amount of usage time that you had paid for.

You can pay for package 3 at this time. There will be no problem with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing