Support Board
Date/Time: Sat, 01 Nov 2025 00:55:00 +0000
Post From: Trades execution on certain Apex account not allowed via DTC
| [2025-02-26 17:50:00] |
| John - SC Support - Posts: 42699 |
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That is a general connectivity issue with Rithmic. There is nothing that can be done about it from our end. It is a known issue with Rithmic, and the connection between Rithmic and Sierra Chart is written and owned by Rithmic, but they have not resolved the issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |