Support Board

Date/Time: Sat, 18 May 2024 07:14:01 +0000

Post From: Problem with historical data volumes in sierra CTS T4

[2014-08-25 11:35:43] Link To Thread - Link To Post [Go To First Post]
User131313 - Posts: 1
Hello. I have a problem with historical data volumes in sierra. Here the screenshots with wrong bid-ask sizes: there are a lot of clusters with same numbers. It happens only when I use historical data, but real-time data doesn't have this problem. http://SSMaker.ru/f9b2bea4/ http://SSMaker.ru/e974555b/ I use 1174 build of sierra. I tried to solve the problem using the following steps: 1. Delete and download data 2. Edit/download data - intraday chart 3. Chart -reload and recalculate 4. Global settings - Symbol settings -full reset / update from server I know that other traders in our Trading Room have the same problem. http://www.sierrachart.com/SupportBoard.php ThreadID=9314 I require you to immediately solve the problem. For what we pay money? We didn't make any changes with Sierra and using standart Indicators - http://SSMaker.ru/ec626b69/ Log of Changes and Improvements to Sierra Chart 1173 Release Date: 2014-08-09 Corrected an intermittent issue arising in a recent release where when using the CTS T4 trading service, real-time updates of the chart bars may not have occurred after the historical Intraday data was downloaded. The source of the problem is not completely clear and we expect it is resolved in this version. If not, let us know.