Support Board
Date/Time: Fri, 31 Oct 2025 12:51:27 +0000
Post From: Account to Freeze
| [2025-02-18 15:34:57] |
| John - SC Support - Posts: 42683 |
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You had a Services Surplus balance of $90.60. We have a $5.00 processing fee for payment refunds, therefore a total of $85.60 has been refunded to your card. For the future, these kinds of requests should be made through the "Account Support Tickets" at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |