Support Board
Date/Time: Fri, 31 Oct 2025 12:18:55 +0000
Post From: Not connected to chat server to send alert messages. *
| [2025-02-12 20:52:28] | 
| Sierra_Chart Engineering - Posts: 21266 | 
| OK, you do need to update Sierra Chart to the current version. This is the problem. We did do a server update yesterday  and recent updates we have done to the chat server may require a newer version of Sierra Chart and we apologize for not putting out a notice about that. 2025-02-12 15:09:59.372 | Chat | Server has requested a logoff. Reason: Unsupported version. Update with 'Help >> Download Current Version' Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-12 20:54:02  | 
