Support Board
Date/Time: Fri, 31 Oct 2025 01:18:05 +0000
Post From: data feed not connected. only reconnection appearing
| [2025-02-05 14:50:22] |
| Sierra_Chart Engineering - Posts: 21264 |
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This is an issue with Rithmic and Rithmic has been notified of this. Other users are saying to choose a server in Europe and not Chicago. So do that for now. This setting is in Global Settings >> Data/Trade Service Settings >> Server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |