Support Board
Date/Time: Mon, 07 Jul 2025 21:57:06 +0000
Post From: Auto-Cancel Triggered Step Trail Stop
| [2025-01-31 17:34:33] |
| John - SC Support - Posts: 40773 |
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When this occurs, look at the "Trade >> Trade Service" log and see what it states in regards to this. It does sound like the order is not being properly closed by Rithmic, but it is also possible that the order is closed, but Rithmic has not acknowledged it. You can post the contents of your Trade Service Log to this thread for us to take a look if you like. Follow these instructions to do so: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |