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Date/Time: Mon, 07 Jul 2025 19:25:35 +0000



Post From: Chartbooks glitching and not working well

[2025-01-30 04:45:09]
Sierra_Chart Engineering - Posts: 20110
We have other reports of this issue but we do not know the exact cause:
2025-01-26 13:56:39.862 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 31 *

We need to get this chart:
ESH5.CME [CV][M] 5.00 Range #1

following the instructions here:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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