Support Board
Date/Time: Mon, 07 Jul 2025 19:25:35 +0000
Post From: Chartbooks glitching and not working well
[2025-01-30 04:45:09] |
Sierra_Chart Engineering - Posts: 20110 |
We have other reports of this issue but we do not know the exact cause: 2025-01-26 13:56:39.862 | ESH5.CME [CV][M] 5.00 Range #1 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 31 *
We need to get this chart: ESH5.CME [CV][M] 5.00 Range #1 following the instructions here: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |