Support Board
Date/Time: Sat, 05 Jul 2025 14:34:41 +0000
Post From: My Data from Rithmic (topstep traders) is not coming in
| [2025-01-15 19:35:16] |
| John - SC Support - Posts: 40745 |
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The account you are posting from does NOT have any exchanges active with our Denali Exchange Data Feed. What you are seeing on the Activation Page is just that you have passed the first hurdle - you are on one of the "Integrated" packages. It means you have the ability to get the data, but until you actually activate an exchange, you are not going to get any real-time data. You can activate an exchange at the following link for the CME Group: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |