Support Board
Date/Time: Fri, 09 May 2025 21:22:11 +0000
Post From: Historical Data problems
| [2025-01-09 21:52:19] |
| Sierra_Chart Engineering - Posts: 19535 |
|
This is 100% completely impossible: thus confirming that I am being counted for non-Historical data requests as well?
It simply does not happen, unless the symbols are for ICE, which they are not, or their is some symbol settings misconfiguration on your side. Understand that that counter you are looking at, updates on a delay. About 5 to 10 minutes. So you cannot refresh it immediately and look for a change. Try disabling custom Symbol Settings: Global Symbol Settings: Disabling Custom Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |