Support Board
Date/Time: Tue, 09 Sep 2025 06:31:29 +0000
Post From: Unable to load data
| [2025-01-02 20:33:16] |
| John - SC Support - Posts: 41676 |
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Since you had not used any of the Usage Time from the purchased package, we were able to refund this back to your Services Surplus. At this time, you have 1 day of Usage Time remaining. After today (January 2, 2025) your account will automatically be put in an expired state. There is nothing further you need to do in this regard. After refunding the Usage Time, your Services Surplus balance was $46.00. We have a $5.00 processing fee for payment refunds, therefore a total of $41.00 has been refunded through PayPal. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |