Support Board
Date/Time: Tue, 06 May 2025 13:14:01 +0000
Post From: Cancel My Subscription
| [2024-12-31 22:06:45] |
| Sierra_Chart Engineering - Posts: 19419 |
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Thank you!!! We do not want your business if you are using Rithmic. Yes we will refund you and please if you come back use a Data/Trading other than Rithmic. Sierra Chart has a lot else to offer other than Rithmic. Refund will be issued January 2. These are not our problems. Rithmic creates a terrible impression for Sierra Chart. And you are going to have numerous issues when using Rithmic. This is a definitive fact. You are going to have an absolute minefield of problems. There was never any hope of successfully using Sierra Chart with Rithmic because we can see you are using the Rithmic data feed. And for the record, we are dropping support completely for the Rithmic data feed in upcoming releases of Sierra Chart. Trading will still be supported but not the Rithmic data feed. Really, we do not understand why users, are so tolerant of Rithmic and put up with so many problems. You are smart by cutting off the situation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-01 00:28:52
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