Support Board
Date/Time: Thu, 03 Jul 2025 08:01:38 +0000
Post From: Problème de passage d'ordre et d'horaire
| [2024-12-23 14:30:59] |
| John - SC Support - Posts: 40722 |
|
From Google Translate: I didn't change anything, I didn't select that it's done without my intervention like Wednesday,
Wednesday I was at the hotel with a wireless mouse and in wifi today I'm at home with a wired mouse and ethernet connection. If I had any doubts about my behavior I wouldn't have contacted you We can not say why your account was changed. We can see in the image that the selected account in the Trade Window is not a simulation account, and that is why you are seeing what you are. Our guess is that the field was selected and the scroll wheel used on the mouse, which changed the account. But there are other possibilities. It would not have changed due to anything within Sierra Chart itself. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |