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Date/Time: Sat, 18 May 2024 22:45:48 +0000



Post From: Connection Lost, Alert Email Error

[2014-08-15 16:47:13]
Sierra Chart Engineering - Posts: 104368
This is the reason for the problem:

HTTP request #152 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2014-08-15 02:38:30
Unable to e-mail the Alert notification due to an error. | 2014-08-15 02:38:30

This would be a problem with resolving the SierraChart.com domain name on your side. Why this occurs, is not within the scope of our support and we have no idea.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing