Home >> Support Board

Support Board

Date/Time: Sat, 18 May 2024 19:03:32 +0000

How to Post a Message for Support

Post From: Connection Lost, Alert Email Error

[2014-08-15 09:49:48] Link To Thread - Link To Post [Go To First Post]
Futures Operator - Posts: 239
v1172, Lost Rithmic connection tonight, alert email failed to send, why? It is set to the email address on my account and I had been receiving email alerts to it earlier including yesterday. I don't have any other internet connection issues, no third party antivirus or firewall software, and SC files/folders are excluded from the built in Win 8 protection. Rithmic Trading \| Server Alert: Trading System Connection Broken \| 2014-08-15 02:38:02 Rithmic Trading \| Deleting API object. \| 2014-08-15 02:38:02 Rithmic Trading \| Server Alert: Intraday History Connection Closed \| 2014-08-15 02:38:02 Rithmic Trading \| Server Alert: PnL Connection Closed \| 2014-08-15 02:38:02 Rithmic Trading \| Server Alert: Market Data Connection Closed \| 2014-08-15 02:38:02 Socket (2672) \| Closed. No error. \| 2014-08-15 02:38:02 Socket (2672) \| Shutdown and closed. \| 2014-08-15 02:38:02 Connection to the external service has been lost. \| 2014-08-15 02:38:02 Rithmic Trading \| Disconnected from the server. \| 2014-08-15 02:38:02 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-15 02:38:02 Rithmic Trading \| Port for executable: 59584 \| 2014-08-15 02:38:04 Rithmic Trading \| Starting server: C:\SierraChart_NonCLR_LIVE\Rim\DTCBridge.exe \| 2014-08-15 02:38:04 Rithmic Trading \| Connecting to the server 127.0.0.1. Port 59584 \| 2014-08-15 02:38:06 Socket (3016) \| Connected. \| 2014-08-15 02:38:06 Rithmic Trading \| Connected to server. \| 2014-08-15 02:38:06 Rithmic Trading \| Sending logon request message. \| 2014-08-15 02:38:06 Rithmic Trading \| Starting the connection process to data and trading service. \| 2014-08-15 02:38:06 Rithmic Trading \| Logging is enabled. Log file: Rithmic.log \| 2014-08-15 02:38:06 Rithmic Trading \| Connecting to Rithmic 01 US server. \| 2014-08-15 02:38:06 Rithmic Trading \| Error creating the main object. Error message: os error \| 2014-08-15 02:38:29 Rithmic Trading \| Server Info - Server Name: DTC Bridge. \| 2014-08-15 02:38:29 Rithmic Trading \| Server protocol version: 4. Client protocol version: 4. There is a protocol match. \| 2014-08-15 02:38:30 Rithmic Trading \| Logon error from server \| 2014-08-15 02:38:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-15 02:38:30 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-15 02:38:30 Socket (3016) \| Closed. No error. \| 2014-08-15 02:38:30 Socket (3016) \| Shutdown and closed. \| 2014-08-15 02:38:30 Rithmic Trading \| Disconnected from the server. \| 2014-08-15 02:38:30 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-15 02:38:30 HTTP request #152 returned the following error: Windows error code 12007: The server name or address could not be resolved \| 2014-08-15 02:38:30 Unable to e-mail the Alert notification due to an error. \| 2014-08-15 02:38:30 Date Time Of Last Edit: 2014-08-15 09:50:12