Support Board
Date/Time: Tue, 06 May 2025 23:16:39 +0000
Post From: Denali Data Feed Error
| [2024-12-07 03:36:56] |
| Sierra_Chart Engineering - Posts: 19461 |
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We have moved to a new Web server, and there was a DNS change. Some users will need to have restarted Sierra Chart but the vast majority not (this is something that normally should not be necessary, and we were not aware this would be needed but we later discovered it was). And you also needed to flush the DNS cache: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#DomainNameServiceIssues In the case where your DNS server, was slow to update. It should have updated within one minute but inevitably some DNS servers are going to take more than a day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-07 03:49:38
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