Support Board
Date/Time: Tue, 06 May 2025 23:18:00 +0000
Post From: Trade Activity Log not showing any data
| [2024-12-05 06:14:49] |
| Sierra_Chart Engineering - Posts: 19461 |
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The Trade Activity Log is definitely functioning correctly. There is an explanation for everything you see. One of the explanations is that there are background queries still running. You have to look at the query count (QC) at the top of the Trade Activity Log. Refer to: Trade Activity Log: Trade Activity Not Displaying or Clearing (Improving Trade Activity Query Performance) Disconnecting and reconnecting, is not going to make any difference at all. None. That is fully and completely unrelated. We have never ever observed an issue with the Trade Activity Log. Other than not setting Settings correctly, user error. In the past, with the old version of the log with these faulty windows controls which were in the old version of the log, sometimes the value set in those controls were not being read. We have never observed a problem in the new versions with, the new Display Settings window. And you can know exactly how the filter settings are being read because you can see them on the title bar of the Trade Activity Log and verify they are correct. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-05 06:16:13
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